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Apartments Ana & Frane, Kustići, Island Pag  +385 98 171 8253  | 
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Hrvatski English Deutsch Italiano Slovenski Poljski

Booking terms and conditions

Want to book an apartment?

Send us an e-mail or contact us by phone.

If you make your reservation by e-mail, please include the following information:

- Your name
- Number of persons
- Number of adults and children
- Date of arrival and departure
- Your phone number

Conditions

1. Reservation procedure
The first step is to find an apartment that meets your requirements. Then request a reservation to the email address: apartmani.ana@hotmail.com. In order for the reservation to be complete, it is necessary to pay (15 - 20% depending on the agreement) of the total cost to our account. After the advance payment, we give you a final reservation confirmation for the received payment. The final payment (minus the advance payment) is paid in cash in euros on the day of arrival. It is also possible to make a payment by bank transfer to our account.

2. Cancellations
Cancellations received 30 days or less are non-refundable. You can use the paid advance for another appointment, if the cancellation was not made in the last 14 days.

3. What is included?
If not emphasized at the time of booking, the apartment includes bed linen, kitchen utensils (including cooking utensils and cutlery) and tea towels. You have at your disposal an outdoor shower, a barbecue with a table in the yard with complete equipment, free parking, free wi-fi, a boat berth. We put towels at the beginning and the rest by agreement.

4. Arrival / Departure
Arrival from 13:00 / Departure at 9:00.

5. Additional costs
Additional persons in the apartment over the limit stated in the description of the apartment and outside the agreement in the reservation, are charged 20 euros per person per night
Final cleaning of the apartment - 30 euros - one time for the apartment.
Tourist tax 1 euro per night for an adult
Pet 10 euros / night - by agreement
* The pre-arranged number of overnight stays is paid immediately upon arrival on the first day of apartment use, otherwise, the host will keep the guest's personal document (passport, identity card...) until full payment.

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